Why can't I edit the email address of an ex-employee?

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To be able to edit any details for an ex-employee, you will need to mark them back as current temporarily.

To do this, go to the employee profile>scroll down>employee status>mark as 'current'

PLEASE ENSURE THAT YOU MAKE A NOTE OF THE LEAVING DATE AND THE REASON FOR LEAVING BEFORE YOU CLICK 'UPDATE STATUS':

Once you have marked the employee back as current, you will be able to edit the email address.

Don't forget to mark them back as 'ex' afterwards!

 

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