Problems Logging In


The most common causes of not being able to log in are: 

1) Incorrect email address- Check you are typing your email address in correctly. (no commas) 

2) When typing in your password make sure your caps lock is not switched on, unless you have capital letters in your password.

3) The URL you are logging in with. Every company has their own unique URL to log in with which you can access from your welcome email.

4) Cookies and cache storing previous passwords. Sometimes Chrome can store passwords you have used in the past and things can get a little caught up. Unsure how to do this? Click here to find out more.

There is a forgotten password link on the company log in page.

An email will be sent to you from This may take a couple of minutes to come through. If it is not in your inbox, please check your spam/clutter/junk. 

Click the change change my password link. Please note: You can only use this link once. If you try to use the link in the email twice this will not work.

This will take you to the reset your password page. The password needs to be 8 characters or more.

Click 'Change Password', this will log you into your breathe account.

Due to data protection reasons, we cannot re-set employee passwords.

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