Welcome Email


Once you have worked your way through the configuration check list, the last step is to send the welcome emails to your employees. The ideal time to send the welcome emails is when you are happy to roll the system out to your colleagues to use. You can send them all in one go or to individual employees.

What is the welcome email?

It will provide the employee with the steps to log into their breathe account. From this email they can click the link and set themselves a password. We recommend book marking the login page. Each company has their unique URL, which their employees can use to log in with, however you can still log in via our website.

Please note: This link can only be used ONCE. If you delete the email or don't set your password straight away, the HR user will need to send a new welcome email.

How can I send the welcome email?

You can send the welcome email via an employees profile page.

You can also send the welcome emails in bulk via your set-up page or from your HR dashboard.

Top tip: If the welcome email button has disappeared from the employees profile, this means they have successfully logged into their account.

I don't have the option to send a welcome email

If you don't have a task on the dashboard to send a welcome email to an employee, you should check the following:

  1. Do you have email notifications switched on?

You can check this under your Configure > Settings > Email notifications


2. Has the employee already logged in?

You can check this under their profile:

If the employee has already logged in to breathe previously then you will no longer have the option to send them a welcome email.

Have more questions? Submit a request


Powered by Zendesk